Program Manager R-Center


This is a full-time, 12-month position at 35 hours a week with a pay range of $25.00- $28.00 . Please note, the hours for this position include the following:

  • During the school calendar year, the hours are 1:30-9:00 pm
  • During school breaks, the shifts will vary 9:00 am-4:30 pm and/or 10:30 am-6:00 pm
  • During school half days the hour are 11 am -7 pm
  • During Summer months, the shifts will vary 8:30 am-4:00 pm and/or 10:00 am-5:30 pm

The R-Center Program Manager is responsible for the oversight and administrative functions related to all R-Center locations. The Program Manager’s duties include day-to-day supervision of the R-Center Social Learning Specialists and Child and Family Therapists and oversight of the Prevention Program and Restorative Sessions. In addition, they will direct services in the form of providing youth and adult planned duplication sessions, multi-session, psycho-educational groups, restorative practices, trainings and groups. The program manager is responsible for the direct supervision of the staff, and carrying out other administrative responsibilities for the program.

The R-Center Program Manager will build a sense of community and belonging through the lens of restorative practice and racial justice. This position provides restorative circle, mediation, mentoring and de-escalation support to youth as needed. They will also help coordinate and facilitate trainings and circles for staff, the community and youth.


  • Administers, coordinates and oversees program at multiple sites
  • Facilitate restorative practice interventions as needed.
  • Provide ongoing restorative justice trainings to staff members and youth
  • Respond to conflicts as they occur in the building with de-escalation support as needed.
  • Maintain a calming, restorative space for youth to de-escalate and reflect following conflicts.
  • Document RP interventions and track impact over time through data collection and analysis.
  • Maintain accurate and timely records in accordance with funder, agency requirements and program data collection requirements.
  • Record keeping, evaluation and provides QA monthly reports to Director of Restorative Practices and Equity
  • Creates and oversees data collection and program evaluation processes
  • Develop and maintain positive relationships with all community stakeholders, staff as well as organizations leading Restorative Practice work.
  • Engage parents in site-based restorative practices, including training and parent dialogue circles.
  • Research and design of services including outcome and impact tracking
  • Development and maintenance of resource files, lesson plans and training aids
  • Participation in individual supervision and all mandated meetings and trainings
  • Creates a welcoming, safe, fun and positive environment for youth to connect with one another and access the needed services.
  • Establish and maintain supportive, appropriate relationships with a diverse group of youth.
  • Co-Facilitate restorative practice interventions as needed virtually or in person.
  • Work with all youth to develop and implement additional programs/services based on needs.
  • Coordinate the hiring, training and supervision of staff.
  • Scheduling and oversite of activity coordinators, interns, youth volunteers and special event staff.
  • Performs other duties as assigned by the Director of Restorative Practices and Equity.
  • Maintain regular communication and coordinate with R Center Community Center Managers.


Candidates must:

  • Adhere to ethical conduct
  • Demonstrate professionalism, i.e., timely, dependable, responsible, flexible
  • Be non-judgmental and respectful manner, especially in regard to immediate crisis response
  • Be creative
  • Possess dynamic platform and facilitation skills
  • Possess strong organizational, and time-management skills
  • Be a self-starter
  • Model principles of inclusion and tolerance
  • Be youth-centered and positive
  • Be youth and family-friendly
  • Have an understanding of urban issues
  • Establish effective working relationships with supervisor and co-workers
  • Develop positive relationships with all key stakeholders
  • Have strong literacy skills (i.e., reading, writing, comprehension)
  • Conduct research and apply best practices and evaluation methods
  • Effectively promote knowledge and skill development and positive behaviors
  • Provide leadership, work as a team and/or work independently as requested

Candidate must possess significant knowledge of:

  • Child and Adolescent development including positive youth development, asset development, risk reduction and protective factors, child and adolescent development principals
  • Experience providing direct services to youth of color and a strong cultural relevance for this population.
  • Experience facilitating restorative practice interventions with youth, families and adults.
  • Experience creating and implementing restorative practice systems within an institution.
  • Negative fingerprinting and background check with clearance to work with children and youth.
  • Trained in de-escalation techniques and healing engagement (trauma-informed best practices).
  • Bachelor’s degree in education, social work, counseling, or a relevant field. Degree requirement can be substituted with evidence of at least 3 years of relevant restorative justice work with youth.
  • Valid driver’s license, proof of insurance and access to a reliable insured vehicle (preferred).

Core Competencies:

  • Proven ability to establish and maintain collaborative relationships with a variety of diverse students, parents, R-Center staff and community groups.
  • Skills and knowledge of restorative practices and restorative justice including philosophy, principles, models, interventions, forms, and techniques with a focus on communities of color.
  • Proven ability to produce timely, clear and concise documentation and data collection/analysis.
  • Experienced in facilitating all three tiers of Restorative Practices including community building, peacemaking and re-entry.
  • Proven ability to use the Model-Mentor-Transfer process to coach and co-facilitate classroom circles with teachers.
  • Strong oral and written communication skills
  • Crisis management and behavior management techniques
  • Youth-serving systems and Community resources
  • Client advocacy
  • Suspension and Prevention services


The Center delivers services to youth and families from many racial, ethnic, cultural, social and lifestyle groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff is required to attend professional development trainings and to continually enhance their understanding of cultural diversity.

Staff are expected to respect and honor cultural and human diversity and be sensitive to the needs of youth from varied backgrounds. The annual Performance Appraisal provides an opportunity to staff to evaluate how they are integrating culturally competent practices into their everyday work.


A Bachelors Degree in a Human Service or related field and 1-3 years of related experience or equivalent combination.

Note: A Master Degree, advanced training and/or certification in areas directly related to the skills required preferred.

In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

  • A valid driver’s license and a driving record acceptable to our insurance carrier
  • Regular access to a motor vehicle with automobile insurance at the level of $100,000 per person/ $300,000 per accident Bodily Injury and $ 50,000 Property Damage


Candidates must be able to be autonomously mobile in order to provide the required services.

Computer Skills Recommended:

Microsoft Office – Advanced

The Center for Youth provides equal opportunities for employment.

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