Transitional Living Program Resident Assistant (Float)

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OVERVIEW: The Center for Youth’s multiple transitional living programs (TLP); Arnett House, Chrysalis House, New Beginning House, and the Devonshire Apartments, all provide independent living supports and services to homeless youth ages 16-24 7 days a week and all year round. The TLP Resident Assistant (RA) Float position provides on-site engagement and support that is strength-based and mutually respectful. Residents are approached from an asset-based perspective so that staff can form partnerships that help facilitate the identification of issues, concerns, and needs and then the strategies required to address them. The ultimate goal of the team is to provide transitional care and support to homeless youth in a safe, respectful environment and to work with them to resolve the issues which led to their homelessness so that they can ultimately, secure and maintain a stable living environment. The TLP RA Float position is based at the TLP Devonshire Apartment program, and provides support and coverage at the other TLP sites as needed. This is a full-time, 12-month position. 35 hours per week, including evenings and weekends.


  • Supervision of daily activities
  • Liaison with Intake and the Counseling teams
  • Individual support and mentoring
  • Development and supervision of social, cultural and recreational activities
  • Crisis/conflict prevention/intervention, response and intervention
  • Maintenance of accurate and timely program records
  • Research, development and facilitation of age-appropriate basic life skills and independent living skills trainings
  • Maintenance of facility and grounds
  • Daily meal planning and preparation
  • Promotion of positive team interactions throughout the agency
  • Active participation in individual and group supervision
  • Attendance at staff meetings
  • Development and pursuit of professional development
  • Representation of the agency on community committees, coalitions, etc., as assigned
  • Other duties, as assigned

Candidates must be:

  • Youth friendly and positive
  • Calm and objective in crisis situations
  • Sensitive to the cultural issues and needs of youth from diverse backgrounds
  • Able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, referral sources, law enforcement)
  • Able to work evenings, weekends and holidays, as needed and assigned

Candidates must possess significant knowledge of and skills related to:

  • Positive youth development
  • Serving LGBTQ+ and trafficked youth
  • Counseling approaches and techniques
  • Adolescent development and issues
  • Residential services
  • Group facilitation and training methods
  • Community resources
  • Crisis prevention, intervention skills and resolution
  • Verbal and written communication
  • Time management
  • Multi-tasking
  • Social, recreational activities
  • Meal preparation, housekeeping and the maintenance of facility and grounds

In addition to the above, it is mandatory that prior to hire a candidate have or be willing to obtain:

  • A valid NYS driver’s license
  • A driving record acceptable to agency insurance carrier
  • Regular access to a motor vehicle or reliable transportation
  • Automobile insurance at the level of $300,000 per accident/$100,000 per person Bodily Injury and $50,000 Property Damage
  • A telephone

It is also mandatory that new employees be cleared by the NYS Central Register prior to interaction with clients.

The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work.

The Arnett House is a three-story residence and candidates must be autonomously mobile and able to work anywhere within the facility. Candidates must be able to participate in the maintenance of the facility and grounds and be able to operate agency vehicles.

A Bachelor’s degree in a Human Services related field or an equivalent combination of education and 2 years of experience is recommended.
In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

  • Completion of State Central Registry Clearance form*
  • Authorization for agency to complete criminal background check
  • Authorization for the agency to obtain driving record information
  • Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
  • Completion of fingerprinting process through NYS Justice Center
  • A valid driver’s license, regular access to a motor vehicle and automobile insurance at the level of
  • $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
  • Access to a telephone

*Note: It is also mandatory that new employees be cleared by the NYS Central Register prior to unsupervised interaction with clients.


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Pay Rate: $17.00 – $19.00 per hour

The Center for Youth provides equal opportunities for employment.

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