Assistant Director of Counseling & Runaway and Homeless Youth Programs

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The Associate Director is a 12-month position that provides assistance to the Director of Counseling & RHY Programs in the responsibilities of development, training, quality assurance, and youth engagement and voice in programming.  The Associate Director will help ensure that all of the agency’s activities are consistent with The Center’s mission and philosophy and will assist in providing leadership within the agency. They will be responsible for leadership of the agency’s Counseling and Runaway and Homeless service delivery activities including the Emergency Shelter, Street Outreach, Transitional Living, Maternity Group Home, Safe Harbour, Crisis Nursery, Rapid Rehousing, and Counseling programs.  Specifically, they will develop and implement on-boarding and training for staff that provides on-going professional development and ensures high-quality service delivery.  This position assists the Director with reporting, grant writing, and over-all program development.  While this position is not on the Manager On-Call rotation schedule, it is expected to support the Managers on-call during emergencies and vacancies when needed.

The Associate Director is also responsible for implementing youth voice throughout Counseling and RHY programming.  This includes identifying opportunities to partner with young people accessing services to amplify their voice in program development and service delivery and supporting the Speakers Bureau training.     

ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:

  • Supervises and evaluates the performance of the RHY Program Management team.
  • Assists the Director in supporting the Assistant Directors and Program Managers in fulfilling personnel functions, staff supervision, development of performance standards, performance reviews and disciplinary actions
  • Plans, develops and implements ongoing evaluation and assessment of RHY services
  • Develops and implements opportunities for incorporating youth voice throughout department programming
  • Monitors and oversees all operations, programming and expenditures for RHY programs
  • Provides leadership, coordination and integration of RHY services with that of other agency service components
  • Monitors program contract objectives
  • Develops and implements the orientation of new staff and on-going staff professional development
  • Provides support to the Director in the development of agency grants and responds, as requested, to funder requests and needs
  • Ensures client safety and quality of care through compliance with all state, federal and local regulations governing the operation of RHY programs including certification, record keeping, reporting and evaluation requirements
  • Actively networks and participates with other provider agencies and collaborations
  • Provides other responsibilities as assigned by the Director.

EMPLOYMENT GUIDELINES:

  • Possess significant knowledge of:
    • issues relating to runaway/homeless youth, adolescent development and behaviors, outreach and residential servicesyouth serving systems
    • community resources
    • partnerships and collaborations
    • adolescent development including: positive youth development, asset development, risk reduction and protective factors
    • curriculum development and methods of group work
    • communication and conflict resolution skills
    • program development and assessment skills, and
    • staff supervision, staff development and quality assurance methods
  • Possess the ability to:
    • structure, organize and chair meetings and work groups
    • research and design early intervention and prevention service initiatives and evaluation methods
    • establish and maintain positive working relationships with coworkers, youth, parents, school administrators, faculty and other community agencies
    • work with diverse community groups and educators to build partnerships in meeting youth and family needs
    • be sensitive to and appreciate cultural differences, and
    • manage and evaluate programs and services

CULTURAL COMPETENCY:

            The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups.  The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs.  All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center’s Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work.

PHYSICAL REQUIREMENTS:

            Candidates must be able to be autonomously mobile in providing easy access to services for agency and populations served

QUALIFICATIONS:

  • Master’s Degree in social work, counseling, psychology or related field and 3 years related experience or Bachelor’s Degree in above areas and 5 years related experience.
  • Must have access to a reliable vehicle and telephone.
  • Must possess a valid Driver’s License with driving record acceptable to our agency insurance carrier.
  • Must carry minimum auto insurance coverage of Bodily Injury: $100,000 per person/$300,000 per accident and Property Damage: $50,000.

COMPUTER SKILLS RECOMMENDED:

PROGRAM

SKILL LEVEL

Microsoft Office

Intermediate

Internet Explorer

Intermediate

 

The Center for Youth provides equal opportunities for employment.

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