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The Arnett House Independent Living Program Manager oversees The Center’s Independent Living Program for underserved homeless youth populations, such as LGBTQ and youth who have experienced human trafficking. This position will play an instrumental role in the initial design and implementation of the program. S/He provides supervision and support to program staff and volunteers and oversees the program’s life-skills trainings. Additionally, s/he is expected to assist in addressing any client behavioral issues and will work with program staff to develop trauma informed interventions. This is a twelve (12) month, fulltime position.
The Arnett House Independent Living Program Manager also participates in the On-Call RHY Supervisor rotation (for 1 week, every 6 – 7 weeks). This emergency response system is intended to provide after-hours and weekend support residential programming at The Center.
The hours are:
Sunday: 8am – 4pm
Monday: 10am – 6pm
Tuesday: 8am – 4pm
Wednesday: 8am – 4pm
Thursday: 8am – 4pm
ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:
Program design, implementation, and evaluation.
Oversight of outreach, service delivery, utilization and efficacy including: data collection, outcome measurement, record keeping and report generation;
Personnel recruitment, screening, hiring, orientation, scheduling, training and support through supervision and professional development planning;
Monitors facility conditions and works with Facility Staff to address maintenance issues;
Networking/partnering with other youth serving agencies to coordinate the effective use of resources;
Maintenance of appropriate therapeutic relationship, including compliance with the agency’s; Code of Ethics and/or other professional code of conduct, as appropriate;
Crisis response and intervention;
Client Screening, Intake and Assessment;
Oversight of the development, implementation, ongoing assessment and coordination of client case management needs, services and plans;
Client advocacy, as needed and appropriate;
Transportation of program participants, as required and consistent with agency policies;
Participation in On-Call rotation; and
Other duties as assigned.
Adhere to ethical conduct
Demonstrate professionalism i.e., timely, dependable, responsible, flexible
Be non-judgmental and respectful
Model principles of inclusion and tolerance
Be youth centered and positive
Be family friendly
Establish effective working relationships with supervisor and co-workers
Develop positive relationships with all key stakeholders
Have strong literacy skills (i.e., reading, writing, comprehension)
Have excellent communication skills (verbal and written)
Conduct research and apply best-practices and evaluation methods
Effectively promote knowledge and skill development and positive behaviors
Provide leadership and/or work independently as requested
Candidate must possess knowledge of –
program management and supervisory methods and techniques
crisis intervention, case management, advocacy, and strength-based problem solving and decision making models
trauma informed interventions
team building and team dynamics
program outcomes and evaluation
adolescent development including: positive youth development, asset development, risk reduction and protective factors
youth serving systems
The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.
Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work.
A minimum of a Bachelor’s degree in human services, education or a related field; and (3) three years of management/supervisory experience. A Master’s degree and at least (5) years of experience working with this target population is preferred.
In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:
Completion of State Central Registry Clearance form*
Authorization for agency to complete criminal background check
Authorization for the agency to obtain driving record information
Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
A valid driver’s license, regular access to a motor vehicle and automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
Access to a telephone
*Note: It is also mandatory that new employees be cleared by the NYS Central Register prior to unsupervised interaction with clients.
Candidates must be able to be autonomously mobile in order to provide the required services.
COMPUTER SKILLS RECOMMENDED:
PROGRAM – SKILL LEVEL
Word – Intermediate
Excel – Intermediate
The Center for Youth provides equal opportunities for employment.
Job Type: Full-time
Pay: $22.00 – $25.00 per hour