Rapid Rehousing Program Coordinator

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Description:

The Rapid Rehousing Coordinator oversees The Center’s Rapid Rehousing Program (RRH) for Transition Age Youth (TAY). This program assists homeless TAY (ages 18 – 24) in obtaining and maintaining permanent housing. S/he supervises the RRH Specialists and the RRH Landlord and Employment Liaison to assist clients in apartment searches, working with landlords, moving into and setting up their apartments, and other activities to ensure self-sufficiency and housing stability. The RRH Coordinator is responsible for maintaining the fiscal and operational components of this HUD-funded program. This is a full-time position.

The RRH Coordinator also participates in the On-Call RHY Supervisor rotation (for 1 week, every 5 – 6 weeks). This emergency response system is intended to provide after-hours and weekend support to the Emergency Shelter and Transitional Living Program.

ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:

  • Oversight of outreach, service delivery, utilization and efficacy including: data collection, outcome measurement, record keeping and report generation;
  • Ensure program adheres to HUD funding and program requirements and regulations;
  • Personnel recruitment, screening, hiring, orientation, scheduling, training and support through supervision and professional development planning;
  • Networking/partnering with other youth serving agencies to coordinate the effective use of resources;
  • Maintenance of appropriate therapeutic relationship, including compliance with the agency’s; Code of Ethics and/or other professional code of conduct, as appropriate;
  • Oversight of the development, implementation, ongoing assessment and coordination of client case management needs, services and plans;
  • Client advocacy, as needed and appropriate;
  • Transportation of program participants, as required and consistent with agency policies;
  • Possesses sound problem solving and decision-making skills;;
  • Maintains clear professional boundaries;
  • Is able to lift and move furniture and household items, to assist setting up housing as needed;
  • Understands and promotes strength-based service delivery (youth leadership, asset development);
  • Is skilled in case management techniques and interventions;
  • Is familiar with independent living skills curricula, philosophy and teaching approaches;
  • Is familiar with the homeless/runaway youth service system and community resources;
  • Is able to work flexible hours, including some nights and weekends;
  • Participation in On-Call rotation; and other duties as assigned.

EMPLOYMENT GUIDELINES

Candidate must:

  • Adhere to ethical conduct
  • Demonstrate professionalism i.e., timely, dependable, responsible, flexible
  • Be non-judgmental and respectful
  • Model principles of inclusion and tolerance
  • Be youth centered and positive
  • Be family friendly
  • Establish effective working relationships with supervisor and co-workers
  • Develop positive relationships with all key stakeholders
  • Have strong literacy skills (i.e., reading, writing, comprehension)
  • Have excellent communication skills (verbal and written)
  • Conduct research and apply best-practices and evaluation methods
  • Effectively promote knowledge and skill development and positive behaviors
  • Provide leadership and/or work independently as requested

Candidate must possess significant knowledge of:

  • adolescent development including: positive youth development, asset development, risk reduction and protective factors
  • youth serving systems
  • community resources
  • client advocacy

CULTURAL SENSITIVITY

The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.

Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work.

QUALIFICATIONS

A minimum of a Bachelor’s degree in human services, education or a related field; and 2 years of management experience or an equivalent combination of education, employment and life experience. Master’s degree preferred.

In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

  • Completion of State Central Registry Clearance form*
  • Authorization for agency to complete criminal background check
  • Authorization for the agency to obtain driving record information
  • Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
  • Completion of fingerprinting process and clearance via NYS Justice Center.
  • A valid driver’s license, regular access to a motor vehicle and automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage
  • Access to a telephone

*Note: It is also mandatory that new employees be cleared by the NYS Central Register prior to unsupervised interaction with clients.

PHYSICAL REQUIREMENTS

Candidates must be able to be autonomously mobile and able to physically perform requirements of the position such as lifting and moving.

COMPUTER SKILLS RECOMMENDED

Microsoft Office – Advanced

The Center provides equal opportunities for employment.

Job Type: Full-time

Pay: $18.00 – $21.00 per hour

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